Privacy Policy

Introduction

At Mihicat, your privacy is very important to us. We ensure that your personal information is handled with attention and respect. This Privacy Policy describes how we collect, use, and protect your information when you use our services, visit our website, or engage with us in any way. By using our services, you agree to the terms of this Privacy Policy.

What We Collect

We obtain personal information which you voluntarily give to us including your name, contact details and pet wellness preferences. We utilize this information in offering customized services and in ensuring that you get the reliable support from Mihicat.

Use of Information

The collected information is utilized for:

  • To offer you the services you requested, such as consultation and wellness plans for your pets.
  • To enhance our website and services based on user feedback and behavior.
  • To send you updates, promotions, and marketing materials (if you have opted in).
  • To answer your questions or concerns.

We will only use your personal information for the purposes that it was collected for, and we will not process your data for any other purpose without your consent.

Children's Privacy

Our website and services are not directed to children under 13. Mihicat does not knowingly collect any personal data from children. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take immediate steps to delete that information. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.

Personal Data (Privacy) Ordinance (PDPO)

Mihicat is committed to complying with the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong. The PDPO sets out how personal data should be handled by organizations, ensuring that individuals' privacy is protected. Under the PDPO, you have the right to access and correct the personal data we hold about you.

No Sharing with Third Parties

We take your privacy seriously. Mihicat will never sell, trade, or share your personal data with third parties without your consent, except as required by law. Rest assured, your information will only be shared with trusted partners who adhere to similar privacy standards.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. While we implement security protocols, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

Mihicat may update or amend this Privacy Policy from time to time. We will post any significant changes on our website, and we encourage you to review this policy regularly to stay updated about how we are protecting your information.

Contact Us

If you have a question or an issue with how we handle your personal data as outlined in this Privacy Policy, you can also contact us through [email protected].